MacuMira
Personal Information Protection Policy
At MacuMira, we are committed to providing our users with exceptional service. As providing this service involves the collection, use and disclosure of some personal information about our users, protecting their personal information is one of our highest priorities.
We will inform our users of why and how we collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances.
This Personal Information Protection Policy, in compliance with PIPA, outlines the principles and practices we will follow in protecting our users’ personal information. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our users’ personal information and allowing our users to request access to, and correction of, their personal information.
Definitions
Personal Information –means information about an identifiable individual. Personal information does not include contact information (described below).
Contact information – means information that would enable an individual to be contacted at a place of business and includes name, position name or title, business telephone number, business address, business email or business fax number. Contact information is not covered by this policy or PIPA.
Privacy Officer – means the individual designated responsibility for ensuring that MacuMira complies with this policy and PIPA.
Policy 1 - Collecting Personal Information
1.1 : Unless the purposes for collecting personal information are obvious and the user voluntarily provides his or her personal information for those purposes, we will communicate the purposes for which personal information is being collected, either orally or in writing, before or at the time of collection.
1.2 : We will only collect user information that is necessary to fulfill the following purposes:
- To verify identity;
- To identify user preferences;
- To deliver requested products and services
- To enroll the client in a program;
- To send out association membership information;
- To ensure a high standard of service to our users;
- To meet regulatory requirements;
- To contact the user (if requested) via the information provided
Policy 2 - Consent
2.1 : We will obtain user consent to collect, use or disclose personal information (except where, as noted below, we are authorized to do so without consent).
2.2 : Consent can be provided directly or it can be implied where the purpose for collecting using or disclosing the personal information would be considered obvious and the user voluntarily provides personal information for that purpose.
2.3 : Consent may also be implied where a user is given notice and a reasonable opportunity to opt-out of his or her personal information being used for mail-outs, the marketing of new services or products, fundraising and the user does not opt-out.
2.4 : Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or the withdrawal of consent would frustrate the performance of a legal obligation), users can withhold or withdraw their consent for MacuMira to use their personal information in certain ways. A users decision to withhold or withdraw their consent to certain uses of personal information may restrict our ability to provide a particular service or product. If so, we will explain the situation to assist the user in making the decision.
Policy 3 – Using and Disclosing Personal Information
3.1 : We will only use or disclose user personal information where necessary to fulfill the purposes identified at the time of collection or for a purpose reasonably related to those purposes such as:
- To contact our users directly about products and services that may be of interest;
3.2 : We will not use or disclose user personal information for any additional purpose unless we obtain consent to do so.
Policy 4 - Retaining Personal Information
4.1 : If we use user personal information to make a decision that directly affects the user, we will retain that personal information for at least one year so that the user has a reasonable opportunity to request access to it.
4.2 : Subject to policy 4.1, we will retain user personal information only as long as necessary to fulfill the identified purposes or a legal or business purpose.
Policy 5 - Ensuring Accuracy of Personal Information
5.1 : We will make reasonable efforts to ensure that user personal information is accurate and complete where it may be used to make a decision about the user or disclosed to another organization.
5.2 : Users may request correction to their personal information in order to ensure its accuracy and completeness. A request to correct personal information must be made in writing and provide sufficient detail to identify the personal information and the correction being sought.
Policy 6 - Securing Personal Information
6.1 : We are committed to ensuring the security of user personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks.
6.2 : The following security measures will be followed to ensure that user personal information is appropriately protected:
- Secure transmission of data;
- Appropriate encryption of stored data;
6.3 : We will use appropriate security measures when destroying user's personal information such as shredding printed documents or securely erasing digital information.
6.4 : We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.
Policy 7 – Providing Users Access to Personal Information
7.1 : Users have a right to access their personal information, subject to limited exceptions.
7.2 : A request to access personal information must be made in writing and provide sufficient detail to identify the personal information being sought.
7.3 : Upon request, we will also tell users how we use their personal information and to whom it has been disclosed if applicable.
7.4 : We will make the requested information available within 30 business days, or provide written notice of an extension where additional time is required to fulfill the request.
7.5 : A minimal fee may be charged for providing access to personal information. Where a fee may apply, we will inform the user of the cost and request further direction from the user on whether or not we should proceed with the request.
7.6 : If a request is refused in full or in part, we will notify the user in writing, providing the reasons for refusal and the recourse available to the user.

Patient Testimonials
“The treatment itself was wonderful; I was not fearful at all. I walked out from my first treatment, and I could see the TVs and the actual printing on the ads.
I couldn’t believe it, I could see across the street, I could see in the other person’s living room. I wanted to be able to drive to places and get to places, and I can do that now.
I felt self-limited because I knew my sight was disintegrating, and now I’m going out. I’m going to my grandkids’ soccer games, and I can see who is who.”
Edith – Alberta
“After my first session, excellent, I took my phone, I could not believe how clear and bright everything was. Just try the treatment, because for me it does wonders.
It was relaxing, no pain whatsoever, none. Everything is just clear!
I do a lot of knitting and crocheting, and now I have no problem; everything is much clearer, much easier. I’m not scared that I’m going to lose my eyesight. I am so much more relaxed.”
Ingrid – Alberta
“I was 10 points away from losing my driver’s license. For me, MacuMira was a godsend, quite frankly.
Not invasive in any way, it was relaxing for me. I didn’t have any problem with it at all. I couldn’t take the chance not to do it, if you know what I mean.
There was a moment after my first treatment where I was able to read street signs a lot more clear. When they had reviewed my vision and I had dropped 20 points, I thought, this is well worth the money spent.
It was emotionally amazing to me to have that clarity again. The biggest change is the lack of anxiety of losing my driver’s license; emotionally, it was very freeing.
I thought if this changes anything, I’m in. If this can change your life and your ability for independence for a little bit longer, it’s worth
the money, every penny! The biggest thing is the feeling of independence, and being able to drive for a lot longer than I thought I was going to be able to. It was a freeing experience, and I’m looking forward to continuing my MacuMira treatments.”
Peter – Alberta
“When I took the headset off, it was so much brighter in the room, I just couldn’t believe it. Everything blurred before, but things were sharper already. I’m very pleased with what I can see. I can even see the hummingbird at my feeder.
It’s brightened me up quite a bit. I am very excited about the rest of my life now. I am just so pleased with this treatment, I am over the moon.
We went out for dinner, and I could read the fortune in my fortune cookie. Before, people’s faces had halos around them. I could not recognize them, now I know who they are.”
Frances – Ontario
“Life before MacuMira was pretty scary for me. Before doing this treatment, I couldn’t see anything on somebody except the outline of their hair.
I had serious heartaches every day, now I don’t
It’s painless, nothing. For 30 minutes? Why wouldn’t anyone do it?
That’s how I knew it was working, because it wasn’t that prominent black mark in the centre of my eye. I’m not full of fear anymore, I’m not worried that I’ll wake up tomorrow and not be able to see.
I found before I was already worried, I was always afraid and scared – and now I’m not. You have to go for it, you got to try it. I’m proof that it’s working.”